CEO:Dave Logsdon
Web:www.waynehomes.com
Status:Private
Activity
Closings: 2012490
Revenue: 2012$103 (in millions)
What they built in the U.S.
Detached for sale490
Regions:Midwest ,Northeast 
Wayne Homes Executive Team (left to right) Bill Post, COO; George Murphy, President; Dave Logsdon, CEO
At Wayne Homes, they  are committed to creating an outstanding home building experience for their  customers.  To achieve this,they  are with customers  every step of the way – before and after the sale, during construction and after customers’ve moved into their  new home. At Wayne Homes, they  do custom, on customers lot building.
On customers  lot home building
Over the years, they’ve found that there are many benefits to building a custom home on the site of customers choice, compared with building in a subdivision or buying an existing home. But these benefits come with different challenges. Fortunately, they  can help with all of them. From siting your home to maximize views and privacy, to coordinating the installation of power, water and septic systems.
In 2010, we became the only Ohio builder to win the National Housing Quality Silver Award. Now they ’re also the only Ohio builder to win it twice.
It’s all about commitment. They ’ve been putting customers first every day for almost 40 years.
They ’ve found the best way to run a business is to focus on the people.
Kevin Estes, the lead examiner for the National Housing Quality Award, gave this bit of feedback to their  Wayne Homes team: “You guys rock. The people and the culture you have there are amazing.”
They  humbly agree. They really do have amazing people. And they  empower these people to go above and beyond for the people who are their  customers. This is why, year after year, they  achieve customer satisfaction ratings that are among the best in the entire homebuilding industry. And it’s why Wayne Homes is one of a handful of companies to receive the NHQ Silver Award and one of any even tinier number to win it twice.
Getting the NHQ award means getting better.
The National Housing Quality Award is more than a trophy. It’s a rigorous quality improvement program. The months-long process of applying for the award includes intensive consultation with experts in construction, management, human resources and customer service. These experts look into every nook and cranny of the business, observing, documenting and providing feedback. All of which makes the award process highly valuable and makes the award itself even more meaningful.